Frequently Asked Questions
What is self-storage?
Self-storage is a service that offers safe and secure storage away from your home or business. It’s that extra room your home or business cannot provide. It’s there for as long as it’s needed and can change along with your needs.
What is 24 hour gate access?
Each tenant is assigned their own personal pass code to allow entry into the facility when our office is closed.
How much storage space will I need?
Stock ‘N’ Lock offers a variety of storage unit sizes to give you the flexibility to select and pay for the storage unit size that best matches your requirements. View Sizes & Rates – Willington or Sizes & Rates – Windham.
Can I change my unit size later on?
Yes, you may increase or decrease the size of your unit as your personal requirements change.
How will I know when my storage fees are due?
Rental fees and taxes are due the 1st of each month. We do not generate a monthly invoice unless special arrangements are made.
Are there any additional charges?
There are no additional changes to rent (monthly rental rate plus applicable taxes) your storage unit, and you may visit the our facilities as often as you like, free of charge, during operating hours.
Where can I purchase packing materials?
The Stock’N’Lock, office carries a range of packaging and storage materials. These can be purchased from the office staff.
Is there any security deposit?
No, we DO NOT require a security deposit.
Does Stock ‘N’ Lock provide the key to the unit?
No, Stock’N’Lock, operates on the “your lock, your key” premise. This means you provide your own lock so that you can be assured that only YOU have access to your unit. For your convenience, Stock’N’Lock, facilities have locks for purchase in their offices.
What do I need to rent a unit?
All you need is a valid driver’s license, student ID, or other verifiable photo ID.
How do I make a reservation?
You can reserve your unit by simply clicking on Reservations / Move-In or you may call us directly.
Does Stock ‘N’ Lock offer insurance?
Yes, we offer insursance through a third party company to protect your belongings. Ask a manager for details.
My company wants to rent storage and we need to receive regular package deliveries. Is this allowed?
Stock’N’Lock, will accept deliveries for their clients. Ask your storage expert for the details at one of our facilities.
What types of payment do you accept?
Stock’N’Lock, accepts cash, personal check, money orders, Discover, Mastercard, American Express and Visa.